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The latest news and articles on customer service AI, e-commerce chatbots and generative AI.

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Popular posts

What is natural language processing?: a brief introduction
AI
January 9, 2023

What is natural language processing?: a brief introduction

What is prompt engineering
AI
November 15, 2023

What is prompt engineering

What to do to improve your eCommerce businesses during the recession?
January 9, 2023

What to do to improve your eCommerce businesses during the recession?

What do large language models mean for customer service managers?
AI
November 21, 2023

What do large language models mean for customer service managers?

Why you absolutely need a multilingual chatbot.
CX
May 10, 2023

Why you absolutely need a multilingual chatbot.

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Generative AI
Customer Acquisition Cost
October 28, 2023

Customer Acquisition Cost

Why Customer service matters for fintech startups
February 17, 2023

Why Customer service matters for fintech startups

How customer service can lead to more sales
March 28, 2023

How customer service can lead to more sales

Biggest Questions about AI
AI
November 8, 2023

Biggest Questions about AI

Balancing Personalization and Data Privacy in Customer Service

Balancing Personalization and Data Privacy in Customer Service

Customer Service AI: A Comprehensive Exploration
AI
February 1, 2024

Customer Service AI: A Comprehensive Exploration