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The latest news and articles on customer service AI, e-commerce chatbots and generative AI.

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Popular posts

What is natural language processing?: a brief introduction
AI
January 9, 2023

What is natural language processing?: a brief introduction

What is prompt engineering
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November 15, 2023

What is prompt engineering

What to do to improve your eCommerce businesses during the recession?
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What to do to improve your eCommerce businesses during the recession?

What do large language models mean for customer service managers?
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November 21, 2023

What do large language models mean for customer service managers?

Why you absolutely need a multilingual chatbot.
CX
May 10, 2023

Why you absolutely need a multilingual chatbot.

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Generative AI
What is prompt engineering
AI
November 15, 2023

What is prompt engineering

What to do to improve your eCommerce businesses during the recession?
January 9, 2023

What to do to improve your eCommerce businesses during the recession?

What is natural language processing?: a brief introduction
AI
January 9, 2023

What is natural language processing?: a brief introduction

Why Hesitating to Automate Customer Support Could Be Your Costliest Mistake
June 24, 2023

Why Hesitating to Automate Customer Support Could Be Your Costliest Mistake

Why you need a shopify chatbot
CX
October 11, 2023

Why you need a shopify chatbot

What do large language models mean for customer service managers?
AI
November 21, 2023

What do large language models mean for customer service managers?