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The latest news and articles on customer service AI, e-commerce chatbots and generative AI.

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Popular posts

What is natural language processing?: a brief introduction
AI
January 9, 2023

What is natural language processing?: a brief introduction

What is prompt engineering
AI
November 15, 2023

What is prompt engineering

What to do to improve your eCommerce businesses during the recession?
January 9, 2023

What to do to improve your eCommerce businesses during the recession?

What do large language models mean for customer service managers?
AI
November 21, 2023

What do large language models mean for customer service managers?

Why you absolutely need a multilingual chatbot.
CX
May 10, 2023

Why you absolutely need a multilingual chatbot.

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Generative AI
2023 Spotlight: Fintech Industry
FinTech
October 17, 2022

2023 Spotlight: Fintech Industry

5 Strategies to improve to E-commerce Customer Service
August 14, 2023

5 Strategies to improve to E-commerce Customer Service

5 new Marketing Technology trends that marketers like you need to know about!
CX
February 8, 2023

5 new Marketing Technology trends that marketers like you need to know about!

The TikTok Shopify Integration: A Complete Guide
AI
May 11, 2024

The TikTok Shopify Integration: A Complete Guide

Selling on TikTok with Shopify: Unlocking the Power of Short-Form Video Marketing
News
April 11, 2024

Selling on TikTok with Shopify: Unlocking the Power of Short-Form Video Marketing

The Evolution of AI and Chatbots in Customer Service
AI
May 10, 2024

The Evolution of AI and Chatbots in Customer Service