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The latest news and articles on customer service AI, e-commerce chatbots and generative AI.

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Popular posts

What is natural language processing?: a brief introduction
AI
January 9, 2023

What is natural language processing?: a brief introduction

What is prompt engineering
AI
November 15, 2023

What is prompt engineering

What to do to improve your eCommerce businesses during the recession?
January 9, 2023

What to do to improve your eCommerce businesses during the recession?

What do large language models mean for customer service managers?
AI
November 21, 2023

What do large language models mean for customer service managers?

Why you absolutely need a multilingual chatbot.
CX
May 10, 2023

Why you absolutely need a multilingual chatbot.

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Generative AI
A starter’s guide to customer lifecycle management
November 26, 2022

A starter’s guide to customer lifecycle management

How AI Chatbots Elevate Your Marketing Strategy
FinTech
October 10, 2023

How AI Chatbots Elevate Your Marketing Strategy

9 Transformative Ways AI Chatbots Elevate Customer Service

9 Transformative Ways AI Chatbots Elevate Customer Service

9 Ways To Make Your Chatbot Sound Less Robotic?

9 Ways To Make Your Chatbot Sound Less Robotic?

7 Transformative Use Cases of Generative AI in Customer Service
May 29, 2023

7 Transformative Use Cases of Generative AI in Customer Service

8 Transformative Bot Types that Elevate Customer Engagement
October 9, 2023

8 Transformative Bot Types that Elevate Customer Engagement